Terms & Conditions
1. General Terms and Conditions
1.1. Use of the Website
1.1.1. By accessing the Website and all subsidiary web pages within the site, you agree to these General Terms and Conditions in full. Also, we may pay your attention to any additional or specific Terms and Conditions prior to your purchasing any products or services from or via this Website.
1.1.2. All material on the Website and our social media pages is provided for information purposes only and does not constitute legal, accounting or professional advice of any other kind; therefore, it cannot and should not be relied upon as such. If you require any professional advice or services, we recommend you consult a qualified party before acting in reliance on any of the information, or purchasing any of the products or services, available on or from this Website.
1.1.3. You accept that any comments posted by you on our Website and/or social media pages can be viewed by the public, and that we have no control over, or liability for, the way in which this information is used by any third party who views your comments.
1.2. Links to third-party websites and services
1.2.1. The Website and some of our blog articles may contain links, buttons and banners that redirect you to third-party resources and websites that may be of interest. The inclusion of any link does not mean we endorse the site or have any association with its operators, nor should the inclusion of any link be viewed as an encouragement to purchase or use any third-party products or services - we provide these links to you for information purposes and convenience only.
1.2.2. Linked Websites are not under our control and we are not responsible for the contents of any Linked Website including, without limitation, any link contained in a Linked Website, or any changes or updates to a Linked Website. We do not accept responsibility or liability for the privacy of your personal information on any Linked Website, and we are not responsible for webcasting or any other form of transmission received from any Linked Website.
1.2.3. These General Terms and Conditions do not cover your interaction with Linked Websites; therefore, you should carefully review the Terms and Conditions and privacy policies of any third party sites you visit. Your use of any linked website is at your own risk.
1.2.4. Certain services made available via the Website are delivered by third parties. By using any product, service or functionality originating from the Website domain, you acknowledge and consent that we may share such information and data with any third party with whom we have a contractual relationship to provide the requested product, service or functionality for the Website's users and customers.
1.3. Updates and changes to the Website
1.3.1. We bear responsibility for the Website content, accuracy and reliability of the information and content description on the Website, but we cannot guarantee that information will be accurate, complete and current at all times. For this reason we aim to update the Website regularly. We may update this information when necessary, and all information on the Website is subject to such modification from time to time without notice; however, we make no representations, warranties or undertakings of whatever nature about the information, content or materials provided on the Website. This includes, without limitation, the quality, accuracy, completeness and reliability of the information.
1.3.2. We will use reasonable efforts to keep the Website available to you but it is subject to on-going updates and improvements, and we reserve the right to change or remove (temporarily or permanently) the Website, or any part of it, without prior notice. By accepting these Terms and Conditions, you confirm that we shall not be liable to you for any such changes or removals that may take place.
1.3.3. Changes to these General Terms and Conditions and the Specific Terms and Conditions may be made at any time. Your use of the Website and the purchase of products or services are also subject to any such changes. You accept personal responsibility to check if any changes have been made to the General Terms and Conditions or relevant Specific Terms and Conditions every time you visit the Website or purchase products or services from us.
1.4. Exclusion of liability to you from the use of the Website
1.4.1. The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made, and without warranty of any kind ( whether expressed or implied ) including, but not limited to, the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
1.4.2. Any and all liability to you that may arise from your access to, and use of, the Website ( whether due to negligence, breach of duty or otherwise ) is excluded to the maximum extent permitted by law.
1.4.3. No warranty is given that the functionality of the Website will be uninterrupted or error free.
1.4.4. We are not responsible for the content of other Websites that link to or from this Website. Links to other sites are provided simply for your information and do not imply that we approve of those sites or their content.
1.5. Intellectual Property - Copyright and Trade Marks
1.5.1. All text, templates, images, information and layouts ( other than those supplied by third parties ) are the property of the Company.
1.5.2. You are permitted to view, copy and print extracts from this website for your own personal use; however, all rights, intellectual or otherwise, will remain with the Company and do not pass to you.
1.5.3. The copyright of all other materials not belonging to the Company that may feature on this Website ( including their design, layout, text, graphics, photographs, and the source code and software ) belongs to their respective owners.
1.5.4. Registered and unregistered trade marks, logo designs, registered company names and other such forms of IP are also the property of their respective owners.
1.5.5. You are not permitted to sell or re-sell anything available from the Website, other than to the extent expressly permitted in accordance with any product or service purchased by you from the Website, where such permission is either expressly granted or in a circumstance in which it is a necessary attribute of the product or service concerned.
1.6. Force Majeure
1.6.1. In connection with the supply of any goods or services ordered by you through the Website, we shall not be liable for any delay or failure to perform any of our obligations if the delay or failure results from events or circumstances outside our reasonable control. Such circumstances include ( though are not limited to ) acts of God, strikes; lock outs; accidents; war; acts of terrorism; fire; or failure of any communications, telecommunications or computer system. We shall be entitled to a reasonable extension of our obligations to you (to the extent we owe any such obligations) should a Force Majeure event occur.
1.6.2. If a Force Majeure event to which this clause applies does occur, we agree to notify you as soon as practicable. If the Force Majeure event continues for more than 14 days, either party shall have the right to cancel the agreement. Where services have been paid for in advance but have not been rendered, you will be entitled to a full refund from the date of cancellation for all such services.
1.7. Creating an account with us
1.7.1. The Website provides a facility that allows you to create and register an account with us in order to get access to purchased product(s) or service(s). If you choose to register with us, you are solely responsible for maintaining the confidentiality and security of your account and for all activities that occur on or through it, under no circumstances should you disclose your account information to anyone else. You agree to immediately notify the Company of any security breach of your account.
1.7.2. The Company shall not be responsible for any losses arising out of the unauthorised use of your account, and you agree to indemnify us for any loss or damage we may incur resulting from breach of this clause.
1.8. Your privacy and Data Protection
1.8.1. We respect your confidentiality and take the protection of your personal data very seriously. Therefore, we shall not sell or make your data available to any third party without your prior consent.
1.8.2. You may alter or update any personal information provided to us as part of registration on the Website at any time.
1.9.1. If any provision of these General Terms and Conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed, and the validity and enforceability of the remaining provisions shall not be affected.
1.9.2. In the event of there being any conflict between these General Terms and Conditions and the Specific Terms and Conditions that apply specifically to the purchase of certain products or services through this Website, the Specific Terms and Conditions shall prevail.
1.9.3. No person who is not a direct party to any agreement covered by these General Terms and Conditions shall have any right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Agreement.
1.9.4. As a consumer, you have the right to cancel a contract for the provision of products or services at any time before seven days have passed from the day after the contract was made. Any such cancellations must be provided to us in writing. If we have already started fulfilling our side of the contract before you exercise your right to cancel, the right to cancel is lost.
1.10.1. This clause applies where these General Terms and Conditions or the Specific Terms and Conditions provide expressly or by implication for the service of notices.
1.10.2. Any notice required to be given under our Agreement with you or in connection with the matters contemplated by it shall, except where otherwise specifically provided, be written in the English or Simplified Chinese language.
1.10.3. Because it is an international service and contributes to the environmental protection of the earth, any such notice should be sent to the email address of the other party, and paper materials will no longer be accepted.
1.10.4. In all cases, notices shall be deemed to be given when received.
1.11. Governing law and Jurisdiction
1.11.1. Your use of the Website and the purchase of any products or services from it are governed in accordance with the laws of China.
1.11.2. China courts shall have exclusive jurisdiction over any dispute or difference whatsoever arising out of or in connection with your use of the web site or the purchase of any products or services from it.
2. Specific Terms and Conditions
2.1. Specific Terms and Conditions Description
2.1.1 These Specific Terms and Conditions are applicable to transactions made through the Website and any subsidiary pages. They must be read carefully and agreed to in full, together with the General Terms and Conditions above, which apply to any agreement between us and to your use of the Website in general. By clicking the "I agree" button, you agree to the Terms and Conditions. If you do not agree to these Terms and Conditions, click the "Cancel" and do not use our products and services.
2.2. Products Description
2.2.1. Products mean digital training materials ("Products") and every items on the whole website sold by us.
2.2.2. You will have certain rights access the Products during the access period ("Access Period"), that begins on the date of purchase of the Products.
2.2.3. The Products is for personal use only. Sharing access to the Products via Virtual Private Networks (VPN), Web Hosting servers or Cloud servers can lead to blocking access to the Products. Please use Company License if you need multiple-user access to the Products.
2.2.4. We hereby grant you a nonexclusive, nontransferable license to access and use the Products in accordance with these specific Terms and Conditions. The client access to the Products is licensed, not sold. We shall retain all right, title and interest in the Products, including without limitation all intellectual property rights embodied therein. In addition, all materials included with the Products, including all trademarks, service marks, and trade names are our property. You do not acquire any rights, express or implied, in the Products, other than those specified in these specific Terms and Conditions. To the extent permissible by applicable law, you may not, nor may you permit any other person or entity to: sublicense, redistribute or lease any portion of the Products; reverse engineer, decompile, disassemble, modify, translate, make any attempt to discover the source code of the Products or create derivative works from the Products; or reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion or use of, or access to, the Products; or copy, reproduce, capture, store, retransmit, distribute, or burn to CD (or any other format or device) any copyrighted content that you access or receive while using the Products. You assume all risk and liability for any such prohibited use of copyrighted material.
2.2.5. You shall have the right to receive new features to the Products as we, in our sole discretion, makes such features available during your Access Period. We continually strive to improve the usability and performance of the Products. In order to optimize the Products we may, at our discretion: (i) add, modify or remove features of the Products, or (ii) temporarily restrict the use of the Products or limit its availability in order to perform maintenance activities, at any time with or without notice to you. We may also update these Terms and Conditions and recommends that you check these Terms and Conditions on a regular basis to see if they've been updated. We will post any modifications on our Website. You agree that you will be considered to have been given notice of any modifications once we post them to our Website. Your continued use of our Products will be deemed to be your acceptance of the updated terms of these Terms and Conditions.
2.2.6. Your right to use shall terminate upon expiration of the Access Period. In addition, we may, at our sole discretion, immediately suspend or terminate your use of the Products at any time with or without notice to you if you violate, or we reasonably believe that you have violated, these Terms and Conditions, or if your use of the Products may cause us to have legal liability or disrupt others' use of the Products (in which case no refund shall be made).
2.3.1. You are presented with a range of choices during the ordering process. It is your responsibility to ensure you read and fully understand these choices before proceeding with any purchase. Should you have any queries regarding the Products, or any aspect of your order, we strongly recommend that you contact us prior to proceeding with any purchase.
2.3.2. Whilst we endeavour to provide a prompt response to your enquiry, we cannot guarantee to do so in every instance. It therefore remains your responsibility to elicit further information from us regarding the product you intend to order before the order is placed.
2.3.3. All orders that you place through this Website are deemed to be an offer by you to purchase the Products that we supply, subject to these Terms and Conditions and our acceptance of the order. We may choose to reject any order without disclosing our reason for doing so.
2.4. Price of the Products
2.4.1. The price the Products that you may purchase from us is set out under the option you select on our Website. Unless otherwise indicated, the prices indicated are understood as inclusive of VAT.
2.4.2. The total purchase price will be displayed in your shopping cart prior to your confirming the order.
2.4.3. We reserve the right to update the prices on the Website and to update, amend, or withdraw the Products that we offer without prior notice or explanation. Every effort is made to ensure that all prices are correct; however, in the event of serious error, any transaction shall be voided by us, entitling you to a full refund.
2.4.4. We shall not be liable to anyone for withdrawing or amending any of the products we sell, or for refusing or failing to process an order.
2.5.1. Where payment is made by credit card your credit card data is transmitted directly via payment service provider (acquiring bank). Any other payment data may be transmitted by authorised third parties.
2.5.2. We shall take all reasonable steps to protect the payment data against unauthorised access by third parties. But we inform you that in particular where such data is transferred electronically the possibility of such data becoming known to unauthorised third parties cannot be excluded.
2.6. Terms of Delivery and Delivery Period
2.6.1. After the purchase you will receive all the necessary information regarding usage and downloading of the purchased Products via email. The message will be sent to the email address associated with your Account registered on the Website. Normally you have immediate access to the purchased Products. When the service is abnormal, there may be a delay, you can contact us at the email address specified on the website, and we shall fix it within 3 working days. Upon purchase the Products you receive, following the order, access to the Products, access to the relevant page of the Website, or the use of the Products is facilitated or provided in some other way. If, however your bill was flagged or required to be manually verified, then there is a possible delay in product delivery up to 48 hours.
2.7. Refund Policy
2.7.1. If you need to get a withdrawal, refund, cancel order, return or exchange purchased product(s) for any reasonable reason, or you have any other questions please contact us directly in writing. But please be advised that we reserve the right to decline your refund request if we see any extreme usage activity in your account or other reasons.
2.7.2 For digital product(s), because it can be copied and disseminated, the exchange or refund service cannot be realized. Based on this, we can not provide the exchange or refund service from the time the order status is completed.
2.7.3 Reward points are virtual values and can not be withdrawal.
Last updated: Feb 22, 2023